Category Archives: Accuracy

Complaints ain’t facts

“CFPB May Restrict Complaint Database,” The Wall Street Journal, April 25, 2018 A5. Government may restrict public access to a database of consumer complaints that haven’t been verified by the government.

All information is not equally reliable.  Does the government, by allowing people to post complaints, somehow vouch for the accuracy of those complaints?  Is the government in the business of publishing complaints, versus government findings?

Sure, it would be nice to have a central clearing house of complaints.  But is that the role of government?

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Administrative procedures

“EPA Limits Data Used in New Rules,” The Wall Street Journal April 25, 2018 A4. Underlying studies must be made public and the findings must be reproducible before research will be used to justify new regulations.

Does the government need to allow you an opportunity to contest the “facts” upon which regulations are issued?  Is it right for the US government to rely upon scientific studies that in turn rely on secret information in order to establish regulations?  Do the government need to independently validate information before taking regulatory action?   How can an opponent reasonably contest the wording and scope of a regulation if he/she can’t see the evidence?  Or if the evidence doesn’t prove what the scientist says it proves?

Is this about information, or governance, or information governance?  More than one?

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Catching up

I was out of town for a bit, and am now catching up  So this will deviate from the usual one-story, one-post format.  19 squibs.

“ISS Opposes Five Equifax Directors,” The Wall Street Journal, April 17, 2018 B2.  A proxy advisor recommends against voting for members of the Board’s technology committee, who had responsibility for technology security.  Is that all that happens, they get fired?  157 millions accounts exposed and they get un-elected but not (yet) sued?  No claw-back of director’s fees?

“Facebook Data Dispute Embroils University of Cambridge,” The Wall Street Journal, April 16, 2018 B4. Cambridge says Facebook approved of the University’s use of Facebook data.  Or your data, if you wish.

“Fired FBI No.2 McCabe Misled Probe, Report Says,” The Wall Street Journal, April 14, 2018 A1.  Misleading an internal investigation into leak to the newspaper is not good.

“Volkswagen Prepares to Replace CEO, The Wall Street Journal, April 11, 2018 B1.  CEO who help VW survive the emissions scandal gets replaced. A palace coup after the company spent $25 billion+ on the scandal.  Is this more price for VW to pay?  And let’s not forget the shareholders, who foot the bill.  See also “VW Picks Chief After Boardroom Coup,” The Wall Street Journal, April 13, 2018 B1.

“Blunder Hits Samsung Securities,” The Wall Street Journal, April 11, 2018 B13. An employee’s mistake leads to mistaken issuance of $105 billion in shares, more than 30 times the company’s existing issued shares.  Do you have the right controls in place?  Is this an information governance issue?

“Facebook Hearings Put Regulation In Spotlight,” The Wall Street Journal, April 12, 2018 A1. Will the Facebook data leak/usage lead to new privacy regulation?

“Adviser Urges Shift On Board Of Equifax,” The Wall Street Journal, April 12, 2018 B10.  Does the company’s failure to avoid a cyber attack mean the board has to go?  Maybe.

“China’s Censors Zero In on Apps,” The Wall Street Journal, April 12, 2018 B4.  Chinese government extends control over a smartphone app that had crude jokes.  Now there’s enforcement of a policy, and a demonstration of what “governance” means.

“Zuckerberg Says Sorry for Harm Done,” The Wall Street Journal, April 10, 2018 B4.  Classic crisis management strategy:  admit you’re wrong?

“Sensing Urgency, Facebook Bolsters User Protections,” The Wall Street Journal, April 10, 2018 B5.  Locking the door after the horse bolted.

“Facebook Sets ‘Issue’ Ads Rule,” The Wall Street Journal, April 7, 2018 A1.  Does a background check on advertisers protect your privacy?

“YouTube Policies Stir Bitterness,” The Wall Street Journal, April 6, 2018 B1.  Following attack at YouTube HQ, taking a closer look at YouTube’s policies on filtering/restricting content.

“Facebook CEO: Lax Privacy a ‘Huge Mistake,'” The Wall Street Journal, April 5, 2018 A1.  Not focusing on privacy protections a “huge mistake.”  Really?

“Police Want to Send AI Into the Street,” The Wall Street Journal, April 4, 2018 A3.  Can body cams be used to collect “Person of Interest”-level information, real time?

“WPP’s Sorrell Faces Probe,” The Wall Street Journal, April 4, 2018 B1.  CEO of advertising company under internal investigation for misusing company assets.  It’s really just a question of duty.

“GM Scraps a Standard in Sales Reporting,” The Wall Street Journal, April 3, 2018 B1.  You manage what you measure.  So, no longer reporting this statistic will reportedly make it easier to measure performance.  Huh?

“Oracle Defeats Google In Court,” The Wall Street Journal, March 28, 2018 B1. Appeals court revives copyright infringement suit against Google.  $9 billion+ in damages alleged.

“Wedbush Accused Of Flawed Oversight,” The Wall Street Journal, March 28, 2018 B12.  SEC charges company with failure to properly supervise an employee involved in “long-running ‘pump-and-dump’ scheme.”

 

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Dadah is Death

News alert: Countries have different laws.

“Malaysia Aims at ‘Fake News,'” The Wall Street Journal, March 27, 2018 A6.  In the run-up to national elections, new law proposed to impose a prison sentence of up to 10 years for spreading fake news.

As information governance, this has some interesting elements.  News that hasn’t been approved by Malaysian authorities will be considered “false.”  What controls does your country or company put on the sharing of information?  Are they enforced?  Effective?

This law may also apply to “media organizations” outside Malaysia in certain circumstances. But “the government wouldn’t suppress opposing views.”  Well, that makes us comfortable.

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Contagion

When disaster hits one part of your industry, other members often get hit, too, especially when customers get upset.  And the media smells blood.

“Facebook and Google Confront Antagonism of Big Advertisers,” The Wall Street Journal, March 26, 2018 A1.  Major advertisers demand more detail and accountability around ads and cost following the revelations about the use/misuse of user data and the accuracy of the viewing statistics.

Is the business model of selling access to data that isn’t really yours finally breaking down?

In a related piece, Facebook took out a full-page ad on page B12 in The Wall Street Journal that says, in part, “We have a responsibility to protect your information.  If we can’t, we don’t deserve it.”  Interesting admission that it’s your information, not theirs.  Still noodling on how that works through the courts.

Where to file this?  What does non-compliance with your information policies cost you?

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Public utility

Is YouTube a public utility, subject to government control and with an obligation to serve all comers?  Or is it something else, subject to different rules?

“YouTube Clamps Down on Gun Videos,” The Wall Street Journal, March 22, 2018 A4.  YouTube decides to restrict certain videos about guns and gun sales.

Once you open your business up to the public, don’t you have an obligation to allow legal conduct on your site?  Where else can you refuse to serve someone who wants to do something that’s legal?  Say, for instance, could YouTube forbid any use of its site by Democrats, Republicans, or Catholics?

Where do you draw the line, and who draws it?

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Blockchain

What does blockchain have to do with information governance?

It’s early days yet, but think about what happens with information.  It gets created, modified, transferred, stored, used, reused, exchanged, and, hopefully, deleted at the end of its life.  Would it be useful to be able to track who owns the information and where it is at each step of its life?  Is a piece of information that much different than a cargo container being tracked from origin to destination?

Just saying.

“Blockchain Has Power to Transform,” The Wall Street Journal, March 12, 2018 B4.

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