Category Archives: Use

Value through use

The value of information is in its use, or perhaps in the ability to prevent others from using it.

“H&M Ramps Up Data Use,” The Wall Street Journal, May 8, 20189 B4. Store chain mines social media to identify and track trends, and analyses store-specific information to determine what to stock in that store.

So, they use a common technology approach to data analysis chain-wide to derive a store-specific stocking strategy.  They find that computers don’t get distracted by emotions as much as humans.

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Filed under Access, Analytics, Collect, Information, IT, Knowledge Management, Management, Operations, Use, Use, Value

Moneyball 2

“The Mariners; Big Data Experiment,” The Wall Street Journal, March 27, 2018 A14. Data leads to moving a star player from shortstop to the outfield.

Maybe not a big Information Governance or Compliance piece.  But interesting use of information.

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Filed under Analytics, Collect, Data quality, Information, Management, Operations, Use, Use, Value

Blockchain

What does blockchain have to do with information governance?

It’s early days yet, but think about what happens with information.  It gets created, modified, transferred, stored, used, reused, exchanged, and, hopefully, deleted at the end of its life.  Would it be useful to be able to track who owns the information and where it is at each step of its life?  Is a piece of information that much different than a cargo container being tracked from origin to destination?

Just saying.

“Blockchain Has Power to Transform,” The Wall Street Journal, March 12, 2018 B4.

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Filed under Access, Accuracy, Analytics, Controls, Governance, Information, Interconnections, IT, Operations, Supervision, Technology, Third parties, Use

What do you have and where do you have it?

The title of this post is a common question asked in the Information Governance arena.

“Freight Tracker Adds Funding In Hot Market,” The Wall Street Journal, February 21, 2018 B4.  Expansion at company that tracks where shipments are and when they will arrive.

Clearly, this information on a real-time basis is valuable to shippers and customers.  Is there a difference between the value of the information (where the shipment is) and who owns that information?  Or is it just who can profit from collecting and reporting the information?  Who would have thought an entrepreneur would monetize this, rather than the companies handling the shipments?  Did the shipping companies not realize the value of an asset they had?

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Kobe (3)

The adventure continues, after Kobe Steel announced earlier this month that workers at several different facilities had fudged paperwork on product quality, dating back to at least 2007.  Apparently, getting that type of paperwork accurate is important.  To someone.

“U.S. Looking Into Kobe Steel Scandal,” The Wall Street Journal, October 18, 2017 B3.  Department of Justice kicks off a request for information after company disclosures about practices in Japan. Affects product sold into manufacturers of train, planes, and cars.

More to follow.  Expect Congress to weigh in shortly.  Again, the problem occurred in more than one facility, over a period of years.  Is that a failure of compliance, or culture, or both?

An example of the intersection of governance, compliance, and information.

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Filed under Accuracy, Compliance, Controls, Corporation, Culture, Data quality, Definition, Duty, Duty of Care, Employees, Governance, Information, Internal controls, Oversight, Reliance, Use, Value

Kobe Steel

Not Kobe beef.

“Suspect Metal Rattles Car Makers,” The Wall Street Journal, October 12, 2017 B1.  A supplier (Kobe Steel) falsifies some of its product-quality paperwork.  Result:  manufacturers of planes, trains, and cars (and others) need to check that the faulty material doesn’t compromise safety.

How valuable is the information you get from your vendors?  How accurate is it?  Do you verify?

 

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Filed under Accuracy, Compliance, Controls, Corporation, Data quality, Duty, Duty of Care, Governance, Information, Internal controls, Oversight, Third parties, Use, Value, Vendors

Close that barn door!

“Banks Weigh Shift From Equifax,” The Wall Street Journal, September 13, 2017 B14.  Hack of 143 million accounts causes banks to turn to Equifax’s competitors.

Talk about closing the barn door after 143 million horses have bolted!  What are the banks doing to prevent the fraudulent use of the information obtained through the hack in their decisions to issue or deny credit?  Merely moving to a different credit bureau doesn’t begin to address the flaw in the banking system’s reliance on your Social Security Number and date of birth to uniquely identify you.

Not that I’m calling for a National ID card.  Maybe we should all have a microchip, like our pets.  Don’t we need a new solution, suitable for the digital age?

See related note at “Hack of All Hacks,” September 12, 2017.

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Filed under Access, Accuracy, Controls, Corporation, Duty, Duty of Care, Governance, Information, Internal controls, Operations, Oversight, Privacy, Protect assets, Third parties, Use, Value