Eyes on you

Museums, in addition to stores and websites, want to know what you’re looking at.  Is this troubling or just another manifestation of vendors wanting more information on customer behavior, to enhance the shopping experience?

“When The Art Is Watching You,” Wall Street Journal, December 12, 2014 D1.

What’s next?  Ads tied to what you looked at? Similar monitoring in the workplace, hotels, and hospitals?

Clearly, this information has value. But who owns it?  Who controls access to it?  What do they really do with it?

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Filed under Business Case, Collect, Definition, Information, Management, Ownership, Privacy, Protect, Risk, Use, Value

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