Do your customers have an alternative?

What happens to your business if you or your customers can’t get to the Internet?

“Visa Hit by Outrage In Parts of Europe,” The Wall Street Journal, June 2, 2018 B12.  Users of Visa cards in Europe couldn’t use their cards on Friday as the result of a hardware failure.

Are you prepared for a hardware failure that prevents your customers from reaching you?  Is this an aspect of information governance?  Business continuity planning?  Both?

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Filed under Access, Business Continuity, Interconnections, IT, Operations, Risk

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