Is chocolate information?

“How Accountants Break the Bad News About Tax Refunds: With Chocolate and Tissues,” The Wall Street Journal, March 5, 2019.  Prepping the client for bad news.

So, in a way, chocolate is an information derivative, or substitute, or precursor.  If your accountant preps you with chocolate, you know it can’t be good.  I guess this is also Governance, because the accountant is controlling your receipt-of-bad-information experience.

What other experiences are “managed” by the provider?

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Filed under Theme One: Information, Theme Two: Governance

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