A common starting point to information governance projects is to determine what information you have and where you have it. Then you can start to manage it. But what happens if you don’t know what you have nor where you have it?
“Facebook Struggles to Find User Data,” The Wall Street Journal, June 28, 2018 B1. “The company can’t track where much of the [user] data went after it left the platform or figure out where is it now.”
A lot of the information is or was with app developers that are now out of business. What happened to your/Facebook’s/their data?
Sure is easier to figure this out going forward than it is to figure out what happened between 2007 and 2015. Especially if disclosure of some of that information is blocked by the government in far-off lands. Or if the app developers don’t fancy having Facebook root through their servers and discovering their business secrets. Or if Facebook doesn’t have a contractual right to get this information.
Sure would be easier if they’d had the proper controls in place at the time.