Don’t forget who your audience is

“Angry Users Are Threat to Facebook,” The Wall Street Journal, March 23, 2018 B1.  User reaction to the use of user data may imperil FB; users lose trust.

For a company recently valued at $500 billion, the loss of a customer base and momentum may be terminal.  Or at least painful.  Just because they didn’t take care of its users’ information.

Again, is this an information governance blog or a crisis management and response blog?  The issues seem to overlap a good deal of late.  Is this just a risk of the business, or does it say something about the company’s culture or governance?  What exactly is FB selling, and to whom?  What was their reputation?

Advertisements

Leave a comment

Filed under Board, Controls, Corporation, Culture, Culture, Duty, Governance, Internal controls, Oversight, Oversight, Protect assets, Protect information assets, Risk Assessment, Third parties, Vendors

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s