Does having too much information limit your “reach”?
“The Online Tool That Helps—and Hinders?—College Applicants,” The Wall Street Journal, May 4, 2019. Application shows where earlier classes report what colleges they applied to and where they got accepted. May result in students not applying to schools that they might get into.
How do you use information, even if you know it is incomplete? Not all colleges are listed, and there may be other data defects.
If you have information, do you need to share it?
“Boeing Didn’t Advise Airlines, FAA That It Shut Off Warning System,” The Wall Street Journal, April 29, 2019. Boeing failed to advise that it had disconnected a safety warning in its 737 MAX jets.
When do you have a duty to tell your customers something?
Governance and Information. And certainly non-Use.
“Chiefs Receiver Tyreek Hill Faces Renewed Domestic-Abuse Probe After Disturbing Audio Recording,” The Wall Street Journal, April 27, 2019. Troubling comment on recording.
Who recorded this conversation, and why didn’t the police and the prosecutors pay more attention to it?
Certainly, Information, but of what value, evidentiary or otherwise? Are there rules against recording this? Is there a process (Governance) for the police to review such recordings? And for the prosecutor to review it? How should the team and the league react to unproven allegations? Is this non-compliance with a league rule?
“How Challenges Over Robert Kraft Spa Video May Hamper Prosecutors’ Case,” The Wall Street Journal, April 26, 2019. Were video recordings in a massage parlor illegally made or illegally leaked?
Can prosecutors use information (video) that was allegedly improperly obtained?
Questions about how the warrant was obtained and whether the representations to the court were accurate/truthful. So, Governance (Constitution), Compliance (by the police), Information (video), and Use (non-use).
“Scientists Use Artificial Intelligence to Turn Brain Signals Into Speech,” The Wall Street Journal, April 25, 2019. Translating brain signals into speech.
Interesting use of Information (brain signals).
Bet you can think of some interesting implications. Lie detectors? Foreign language learning?
“Risk Scores Assess Ties Between Genes and Obesity, Disease,” The Wall Street Journal, April 19, 2019. Using genetic data to predict risk of disease.
This is more about use of available information. Or the reuse of information collected for one purpose being used for another. Whose information is it? What are the controls on the use of this information?
“U.S. Requires Texas Tech Med School to End Use of Race in Admissions Decisions,” The Wall Street Journal, April 10, 2019. The US government prohibits the use of a person’s race as a factor in medical school admissions.
What information can you use in making admissions decisions, and what information can you not use? Is “race” information? Is this part of Information Governance? And Compliance?
“Wynn Resorts CEO Is Pressed on What He Knew About Former Boss,” The Wall Street Journal, April 5, 2019. New CEO challenged on his claim he didn’t know about his boss’s bad behavior.
What if there is information that you should know but you don’t? Can that be used to deny your company a gambling license? Is that an identified risk? Is this an aspect of the company’s Governance or an aspect about your own personal governance? Is this not using information that you have?
“The Final Minutes of Ethiopian Airlines’ Doomed Boeing 737 MAX,” The Wall Street Journal, March 30, 2019. What the cockpit voice recorder captured in the tragic crash.
What Information do we collect, and why? How do we Use that? Would we collect this information even if the government didn’t require it?
“Johnson & Johnson to Air First TV Ad for Drug That Discloses Its Price,” The Wall Street Journal, March 29, 2019. Ads to disclose monthly cost, both before and after insurance. Posting a list price!
Isn’t refreshing to have a marketer tell you up front what the cost will be? Isn’t that information you’d like to have in your decision-making process? Does this demonstrate that the seller is thinking of you differently than other sellers are?
If you’re a competing manufacturer, what does your response or non-response say? Has J&J raised the bar of what information the consumer expects?
This is just Information and Use; I couldn’t really concoct a Governance or Compliance aspect, other than some thoughts about whether the recent $775 million settlement in litigation over the drug at issue factored in.