Category Archives: Use

Extra credit reading

Interesting Journal Report on health care technology.  Several articles on new uses of information, or uses of new information, in order to do everything from brain surgery to looking after aging parents.

Headlines:

  1. “Augmented Reality Gives Brain Surgeons a Better View,” The Wall Street Journal, May 29, 2018 R1.
  2. “AI Tools Help the Blind Tackle Everyday Tasks,” The Wall Street Journal, May 29, 2018 R4.
  3. “Robots and Chatbots Look After the Elderly,” The Wall Street Journal, May 29, 2018 R6.
  4. “Apps Promise to Help Avoid Pregnancy,” The Wall Street Journal, May 29, 2018 R7.
  5. “For Those With Dementia, an Assist From Technology,” The Wall Street Journal, May 29, 2018 R8.
  6. Doctors, Beware: You’re Being Watched,” The Wall Street Journal, May 29, 2018 R10.”

Interesting.

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Filed under Collect, Definition, Information, Operations, Use, Use, Value

Catching up

  1. Bad employees are bad

    “Suspect In Massive CIA Leak Identified,” The Wall Street Journal, May 16, 2018 A2. Did a former employee leak CIA hacking tools?  How do you protect yourself from former employees leaking your information?

  2. Does this displace doctors?

    “New Methods Aim to Speed Stroke Care,” The Wall Street Journal, May 15, 2018 A3. Algorithms compare a patient’s brain scans against a database, allowing quicker diagnosis and treatment, even by non-experts.  Is this closer to using AI to practice medicine?  Is this using information better, faster, and, hopefully, cheaper?

  3. Failure to use information

    “Paris Attacker Was Flagged as Risk,” The Wall Street Journal, May 14, 2018 A8.  Attacker in Paris was in the database, but nevertheless was able to kill.

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Value through use

The value of information is in its use, or perhaps in the ability to prevent others from using it.

“H&M Ramps Up Data Use,” The Wall Street Journal, May 8, 20189 B4. Store chain mines social media to identify and track trends, and analyses store-specific information to determine what to stock in that store.

So, they use a common technology approach to data analysis chain-wide to derive a store-specific stocking strategy.  They find that computers don’t get distracted by emotions as much as humans.

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Moneyball 2

“The Mariners; Big Data Experiment,” The Wall Street Journal, March 27, 2018 A14. Data leads to moving a star player from shortstop to the outfield.

Maybe not a big Information Governance or Compliance piece.  But interesting use of information.

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Disclosure

“A Hot Startup Misled Advertisers,” The Wall Street Journal, October 13, 2017 A1.  Outcome Health apparently misled advertisers as to how many units their ads were appearing on.  The investigation continues.

How would your employees react if ask to provide inflated numbers to potential customers?  How would your investors react after a story appears on page one, above the fold?  Probably reflects in the valuation of the company.  And what about your company’s extensive political contacts?

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Filed under Accuracy, Board, Communicate, Compliance, Compliance, Compliance, Compliance Verification, Controls, Corporation, Culture, Culture, Data quality, Directors, Duty, Duty of Care, Employees, Governance, Inform market, Inform shareholders, Information, Internal controls, Investor relations, Managers, Oversight, Oversight, Policy, Protect assets, Protect information assets, Use, Value

Using information

This blog focuses on the intersections of compliance, governance, and information.  Most of the postings are about failures to govern appropriately,  non-compliance, or the misuse of information.  This one is different.

“Hospitals Use Alerts to Curb Unnecessary Care,” The Wall Street Journal, September 13, 2017 R2.  Digital alerts embedded in patients’ medical records used to prevent or reduce medical errors (or lapses in the treating physicians’ memories).  See also several other articles in the same report, many of which describe the use of technology to solve some of the information problems in the practice of medicine.

The problem with information is that we have so much, it’s hard to access what we need to when we need to.  Having it is not enough; you have to use it to get value.

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What will you (or they) need twenty years from now?

How do you forecast what information the company will need twenty years from now, long after your retirement?

“First Job of Dismantling Nuclear Plants: Find a Russian Speaker,” The Wall Street Journal, June 12, 2017 A1.  Dismantling engineers encounter problems when trying to decontaminate and tear down an old nuclear facility.  The engineering drawings are not necessarily accurate as-built diagrams, and a lot of the language is Russian.

An organization needs a lot of information.  One area is “What information will we need when it’s time to dismantle this great thing we just built?”  Is this information governance, records management, or knowledge management?  Does it matter?  Who owns this problem?  This same problem  came up in my prior life when looking at the information requirements to shut down and dismantle a North Sea oil platform – a lot of that information needs to be captured at the front end and during the life of the facility, and maintained until the facility is removed.

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Filed under Accuracy, Collect, Controls, Governance, Internal controls, Knowledge Management, Management, Oversight, Use