Category Archives: Inform market

We didn’t know

Knowledge, or lack thereof, is often a good defense.

“Fiat Says It Didn’t Know CEO was Ill,” The Wall Street Journal, July 27, 2018 B1.  Company says privacy of health care information meant they didn’t know that their CEO had been sick for a year.

Who knew or should have known?  Was this insider information that would affect the value of investments?

Should the Board have known?  Did the CEO have a duty to disclose?  For more than a year!

Governance, Compliance, and Information.  All in one.  Add a dash of privacy.

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Another ½ billion

This may appear to be more a straight compliance piece than an information governance piece, but consider that the officers and directors didn’t know or didn’t report things that they should have known about.  Truth or consequences?

“Wells Fargo Reaches Settlement In Lawsuit,” The Wall Street Journal, May 5, 2018 B10. Tentative settlement in suit alleging certain “current and former officers and directors of the bank had made false statements” affecting the stock price between 2014 and 2016.

The final paragraph of the article says,

The bank said Friday that it “denies the claims and allegations in the action and entered into the agreement in principle to avoid the cost and disruption of further litigation.”

One pauses to wonder if the current shareholders agree, it being their $480 million being spent to resolve the lawsuit, not the $480 million of said certain current and former officers and directors.  This is on top of the $1 billion fine paid last month.  Hopefully, the current and former shareholders will get some of the $480 million, less legal fees.

Telling fibs in connection with a company’s stock price can be real expensive for some one.  Not knowing about abusive sales practices is about the same as lying.  And how can you deny something yet still pay $480 million?  Who are they trying to fool this time?  At least now they can post nice ads on TV, claiming a re-invention.  Has the culture problem been fixed?

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Two to tango

Two interesting stories on page B1 relating to governance:

“Ford Official Fired for Misconduct,” The Wall Street Journal, February 22, 2018 B1. Top executive fired for unspecified bad conduct.

“Disney Producer’s Behavior Criticized,” The Wall Street Journal, February 22, 2018 B1. Successful producer may act and speak inappropriately, but is still running the high-profile “Frozen” production.

How important is context?  One would think that the entertainment industry would be more sensitive than other industries in avoiding any hint of inappropriate (the PC term) behavior, and Disney in particular.

How does your company manage its culture?  Does it enforce the rules against top managers, or big money producers?  What does the Board say, both now and when something goes wrong (or is discovered) later?  Are violations and punishments publicized internally?

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Lessons learned?

I am not sure what to say about the Nunes memo about the DOJ and the FBI and the FISA court, and classified information and governance and compliance.  Too political to be educational.

So, the right-hand news item instead.  “Fed Limits Wells Fargo Growth, Replaces Directors,” The Wall Street Journal, February 3, 2018 A1.  Following a pretty bad year or two, following the customer cramming schedule or the auto insurance.  A former CEO. Lower bonuses.  Now the government takes control of a large bank and replaces the directors.  Restricts the bank’s future growth.  A 6% stock value drop, before this week’s really bad sell-off.  Cost: $300-400 million. Government says, “We cannot tolerate pervasive and persistent misconduct at any bank ….”

What’s the value of compliance?  Is it the possible loss of your ability to control your company?  Is this a lesson for directors, in that they may lose their positions (but they don’t have to refund their fees)(yet- the derivative suits are coming soon).  They didn’t even do that to BP!  The Chief Risk Officer is also retiring later this year.

Business case for compliance or better risk management?  For knowing what’s going on in your company?  Not sure what the lesson is for the shareholders.

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Early warning system

You discover a product flaw.  One of the first things on your crises management list of things to do is notify your biggest (or best) customers.

“Intel Told China of Flaw Before U.S.,” The Wall Street Journal, January 29, 2018 A1.  Intel tells its Chinese customers of a security flaw in Intel chips before telling the US government.  Flaws discovered in June 2017.  Not disclosed to the market until after a website in the UK reports on them in January 2018.

Who thought waiting to tell the US government was a good idea?  Where are they now and what are they doing (and for whom)?

Getting information early increases the value of that information to you.  Six months?  What happened in the meantime?  What did the Board know?  Did they approve the communications plan?

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GE

GE, fresh from the embarrassing disclosure that the Board didn’t know about the two-jet policy, is now being questioned by the SEC over its accounting practices.

“GE Faces An SEC Probe of Accounts,” The Wall Street Journal, January 25, 2018 A1.  Questions arise over how GE accounted for revenue on long-term projects.

How did the Board miss this, too?  The new CEO must be beside himself.  Welcome to the party.

 

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Keeping secrets

“SEC Accuses Long Island Town of Fraud,” The Wall Street Journal, November 24, 2017 B11.  SEC alleges town failed to tell bondholders about special loan deals.  Town feels victimized, as the town board didn’t know of the special deals.

If you have a duty to disclose certain information, and don’t disclose it, that is called either “failure to disclose” or “fraud.”  Or a failure of management.  There are certain things that, as a director, you are supposed to know.

Board members are fiduciaries.

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After a Whistleblower

“Whistleblower Alert Scrutinized,” The Wall Street Journal, November 24, 2017 B6.  A year ago, the CEO gets a letter from an employee saying the company is committing fraud by overstating some metrics.  Investors are later told the allegations are without merit, and invest $500 million.  Now the investors are suing.  We’re told that that suit is without merit, even though it looks like some metrics were overstated.

How do you handle continuing to operate your business after a whistleblower puts you on notice of potential wrongdoing?  What audiences do you need to communicate with?  Shareholders, government regulators, lenders, employees, others?  What can you say without stumbling over an inconvenient truth or two?

 

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Equifax and SEC Hacks

A lot in the news of late about the hacks at Equifax and the SEC.

“SEC Discloses Edgar Corporate Filing System Was Hacked in 2016,” The Wall Street Journal, September 21, 2017 A1.

“Equifax Hackers Spied for Months,” The Wall Street Journal, September 21, 2017 A1.

“Equifax Board Weighs Clawbacks,” The Wall Street Journal, September 30, 2017 B3.  How many years’ compensation will be affected?

“Equifax Lawyer in Hot Seat,” The Wall Street Journal, October 2, 2017 A1.  Chief legal officer probed for clearing stock sales after executives knew, but no one else did, about the hack.

“Equifax Ex-CEO Lays Out Lapses,” The Wall Street Journal, October 3, 2017 B1.  Staffers blamed for not reacting to public warning.

“Lawmakers Slam the Ex-CEO Of Equifax,” The Wall Street Journal, October 4, 2017 B1.  He and others “weren’t aware of the significance of the company’s data breach ….” “[A]n employee failed to notify other staff to patch the software ….”  For want of a nail ….

“Senators Rap Credit-Reporting Model,” The Wall Street Journal, October 5, 2017 B1.  “[W]hy consumers shouldn’t have power over the data [credit companies] collect on them”?

“Lawmaker Asks SEC To Delay Trade Log,” The Wall Street Journal, October 5, 2017 B12.  Head of House Financial Services Committee pressures SEC to delay release of trading database following hack of SEC systems. Can you have too much information?

“Equifax Timeline Criticized,” The Wall Street Journal, October 6, 2017 B10.  How long did Equifax sit on news of the hack before alerting the Board, the market and the Feds?  Is five weeks too long?  Executives selling stock in that window will be investigated.  Three weeks before he informed the Board.

“After Breach, SSN Reliance Is Criticized,” The Wall Street Journal, October 7, 2017 A4.  One reaction to the Equifax hack is a move to find a replacement for Social Security Numbers.

“Index Firm Flagged Equifax for Security,” The Wall Street Journal, October 7, 2017 B9.  Company warned about Equifax data security flaws in August 2016.

“Equifax Probes Possible New Breach,” The Wall Street Journal, October 13, 2017 B1.  A code installed on Equifax’s website by a vendor “serve[s] ‘malicious content’ to consumers.”  Just when you thought ti was safe to go back in the water again.

“GOP Bill Would Boost Checks on Credit Firms,” The Wall Street Journal, October 13, 2017 B10.  The horse having left the barn, the government wants to exercise more oversight.

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Disclosure

“A Hot Startup Misled Advertisers,” The Wall Street Journal, October 13, 2017 A1.  Outcome Health apparently misled advertisers as to how many units their ads were appearing on.  The investigation continues.

How would your employees react if ask to provide inflated numbers to potential customers?  How would your investors react after a story appears on page one, above the fold?  Probably reflects in the valuation of the company.  And what about your company’s extensive political contacts?

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