Managing channels

“Texting Moves to the Workplace, as Do the Awkward Misfires. ‘I’m Here. I Luv U.’,” The Wall Street Journal, April 17, 2019. Problems when people use texts for both office and personal communications.

When people use the same communications channels for work and personal, do mistakes happen? Yes.  What does it say when employees can’t or don’t keep these two channels of communication separate?  Are they incapable of managing the technology?

Does this just look at it from the amusing side, when an employee accidentally tells her boss (and not her husband) of her love for him?  What about sending your spouse confidential business information over a text?  Do these stories help cement the message of separation?

 

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Filed under Technology, Theme One: Information, Theme Two: Governance

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