Failure to listen

“Behind Vale’s Deadly Dam Collapse: Multiple Warnings That Went Unheeded,” The Wall Street Journal, February 25, 2019.  Inspectors failed to report and company failed to listen.

Does anyone in your company ignore or avoid the controls put in place to prevent “bad things”?  Here, the inspections were to prevent the collapse of the dam, which killed a bunch of people.  If they do it for dam inspections, one can assume they aren’t better about your controls and processes on information.

How can you confirm that your controls are working?

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