How much is it worth to you to have access to the Internet on a plane trip? Apparently, less than they are charging for it.
“Airline Wi-Fi Isn’t Connecting to Profits,” The Wall Street Journal, July 26, 2018 B1. Is it because the service is too slow, or too expensive?
I adjusted years ago to the lack of quality Internet service while in the air. I actually like the peace.
But if an airline chose to compete by including this in the ticket price, would it drive traffic? How many people actually pay for this out of their own pockets, rather than charging it off to their employers? Do employers notice or care? What’s your policy?
Is this Governance or Information? Both?