You make some promises, or strong indications, to a star performer that he or she is so above average, next year you will get ___ a year early. [Fill in the blank]
How do you handle a change in direction?
“Goldman’s Rising Stars Told to Hold,” The Wall Street Journal, May 26, 2018 B9. Two years ago, a group of high-potential employees were told they were on the fast track and would get promoted before the rest of their class. Now they are told there is no fast track this year.
How do you handle it when you have to tell your star performer that she/he’s not going to get what you told them they were going to get? Have you just put your crown jewels into play? How do you rebuild trust and confidence in your best and brightest?
Is this Information or Governance or just bad management? Does it matter whether you told them in writing or not? Is that a risk that was considered?