What happens when you have information, but don’t use it?
“‘I Know He’s Going to Explode,'” The Wall Street Journal, February 24, 2018 A1. The FBI and the Sheriff’s Department had received multiple notices in advance about the shooter at the school in Parkland who killed 17. And failed to act.
Does your company have adequate processes for identifying important information, and acting on it? Does important information get to the right people at the right time?
What’s that worth? Who pays the price when you get it wrong?