British two-step

Gee, how important are computers to your company?  Or, more importantly, the information they contain?

“Big Outage Dogs British Airways,” The Wall Street Journal, May 30, 2017 B3. A power surge apparently takes out BA’s entire IT system.  No flights, no baggage, and no customer communications.  This is partly a business continuity problem, and is a predictable hazard (I was working at Amoco in Chicago in the 90’s when a flood took out the email servers that were then in the basement- Ed.).  But it also highlights how important access to information is to having your business run right.  If you put all your eggs in one basket, watch that basket.

What happens when you have so much information that you can’t read it all? “U.K.’s MI5 Begins Internal Probe,” The Wall Street Journal, May 30, 2017 A9.  Apparently, the suicide bomber in Manchester was on, and then off, the security service’s radar screen.  He was one of 20,000 suspects, but not among the 3,000 most active ones.

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Filed under Access, Accuracy, Business Continuity, Communications, Controls, Duty, Governance, Government, Information, Interconnections, IT, Operations, Oversight, Supervision, Third parties, Value

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