Serious about Quality?

Is information important in your company?

“Nuclear Supplier Hit Over Safety,” The Wall Street Journal, February 7, 2017 B3.  A key supplier of equipment to nuclear power plants was investigated, and “extensive management weaknesses” were found to have led to the coverup of manufacturing problems at a plant in France.  Manufacturing records “had been haphazardly altered.”

How can you have quality (or safety, or legal or policy compliance) when people fudge the underlying information that you rely upon?  How far up the chain do the management weaknesses extend?

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Filed under Accuracy, Collect, Controls, Data quality, Duty, Employees, Governance, Information, Internal controls, Management, Managers, Oversight, Protect, Value

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