Content matters

Often overlooked in the information governance discussion are the controls over the words people use to communicate.

“Harvard Suspends Soccer Players,” The Wall Street Journal, November 2, 2016 A2.  A scouting report with vulgar references to other soccer players leads to cancellation of the remaining two games of Harvard’s otherwise Ivy League-leading soccer team.

A common business practice is to subject employees to business communications courses, focusing on Watch What You Write.  Is that information governance?  Apparently they don’t have that course at Harvard.

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Filed under Communications, Compliance, Compliance, Content, Controls, Definition, Duty, Employees, Governance, Information, Internal controls, Legal, Management, Oversight

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