Often overlooked in the information governance discussion are the controls over the words people use to communicate.
“Harvard Suspends Soccer Players,” The Wall Street Journal, November 2, 2016 A2. A scouting report with vulgar references to other soccer players leads to cancellation of the remaining two games of Harvard’s otherwise Ivy League-leading soccer team.
A common business practice is to subject employees to business communications courses, focusing on Watch What You Write. Is that information governance? Apparently they don’t have that course at Harvard.