Why is a small country so far ahead of the US in e-governance?
“Yelp, Google Hold Pointers to Fix Governments,” The Wall Street Journal, May 9, 2016 B1. Comparison of the approach of governments of different sizes to technology changes. Boston Mayor does better than the feds.
Can big government handle technology well? Does government delight its customers? Will technology revolutionize government before government revolutionizes technology?