Underpinning much of knowledge management involves the study of mistakes – yours and those of others. By studying the past, you hope to avoid making the same mistakes in the future. Learning the lessons from those mistakes requires that the underlying process be changed.
“Clues to Better Health Care From Old Malpractice Lawsuits,” The Wall Street Journal, May 10, 2016 D3. Analysis of medical malpractice lawsuits lost or settled leads to changes in treatment processes.
Great use of available information.
Do lawyers study the cases lost (and settled) by their company or their industry and make recommendations how the company could avoid similar lawsuits in the future? Engineers do this all the time. Hospitals have had mortality panels for years. Is there something fundamentally different about legal mistakes or mistakes that lawyers make?