Learning Lessons

Underpinning much of knowledge management involves the study of mistakes – yours and those of others.  By studying the past, you hope to avoid making the same mistakes in the future.  Learning the lessons from those mistakes requires that the underlying process be changed.

“Clues to Better Health Care From Old Malpractice Lawsuits,” The Wall Street Journal, May 10, 2016 D3.  Analysis of medical malpractice lawsuits lost or settled leads to changes in treatment processes.

Great use of available information.

Do lawyers study the cases lost (and settled) by their company or their industry and make recommendations how the company could avoid similar lawsuits in the future?  Engineers do this all the time.  Hospitals have had mortality panels for years.  Is there something fundamentally different about legal mistakes or mistakes that lawyers make?

Advertisements

Leave a comment

Filed under Collect, Knowledge Management, Management, Use

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s