You run mutual funds. Your customers want to be able to figure out the value of their investments. But they can’t, because of a computer glitch at a vendor.
“Pricing Snag Stymies Trading in Popular Funds,” The Wall Street Journal, August 27, 2015, A1. Mutual funds can’t supply customers pricing information because of a computer problem at Bank of New York Mellon Corp. Not a great week for that.
What information do you rely on to do your business, and how much of that comes from a third party? What happens if that third party doesn’t perform as expected? Is that information governance, or something else? Does it help that a lot of others relied on that same third party?