Absolute words, such as never, none, always, all, and every, are common targets in business writing courses.  Watch when you use them, as they admit no (not few) exceptions.

“‘Unlimited’ Plan Draws $100 Million Fine for AT&T,” The Wall Street Journal, June 18, 2015 A1.  AT&T fined after it is disclosed that AT&T limited data rates of “unlimited” data plans above 5 gigs.

Do you consider “limits on content” as within the scope of information governance?  Who in your organization is responsible for the words your corporation uses in its communications, both internal and external?  Is content control on your agenda?  Hint:  it’s not IT or records managers.

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Filed under Business Case, Communications, Compliance, Content, Controls, Definition, Duty of Care, Governance, Information, Internal controls, Legal, Management, Oversight, Policy, Risk, Use

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