Managing pranksters

What if you rely on third parties to report information to you so that you can do your job? What if they lie? How do you protect yourself, and your business?

“Phony Calls Plague 911 Centers,” Wall Street Journal, April 7, 2014 A3

An unfortunate consequence of the federal law requiring cell phones to be able to make emergency calls even if they are no longer on a cellphone plan is that someone call place a call to 911 without risk of identifying himself/herself. Some people take advantage of this to make prank calls, which must be responded to nonetheless.

Does your business model rely on information received from third parties? Do you just accept a level of false information?


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Filed under Business Case, Collection, Controls, Data quality, Information, Risk, Security, Third parties, Use, Value

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