Following a gas pipeline explosion in San Bruno, California, in 2010, PG&E (the responsible utility) admitted that it couldn’t find inspection records for more than 60 miles of its pipeline.
On Tuesday, PG&E was indicted for criminal violations of the Pipeline Safety Act. Twelve separate charges of “‘knowingly and willfully'” failing to keep required records.
“PG&E Utility Charged in Fatal Pipeline Explosion,” Wall Street Journal, April 2, 2014 B1 http://on.wsj.com/1pOWzbs
They made a lot of business decisions without the business records to support them. People died.
Certainly a compliance issue. But also one of culture. Who verified anything?