Bosses struggle with the email deluge as much as we do. But do they complicate things by answering too concisely? Or do we hear imprecisely?
“Email Enigma: When the Boss’s Reply Seems Cryptic,” Wall Street Journal, March 12, 2014 D1 http://on.wsj.com/PulGUf
Everything your boss does has meaning; perhaps more than he or she meant. But direct reports looks for clues everywhere, and everything the boss says or does may be analyzed. Are your direct reports mystified or confused by what to you seem like clear directions? Does the message get lost in the medium? What’s email good for? What’s it used for?
The Hamster Revolution is still worth a read.