Dogs not barking

When is the absence information itself information? Or is a cigar sometimes just a cigar?

The Malaysian Airlines crash again. Condolences to the families.

But the absence of information is deafening. Not distress call from the pilots. No track on radar. No one saw anything. No claim of responsibility. No CVR or FDR. No evidence found (well, some found, but not evidence of this). No news.

What’s the risk of no information? Speculation over the two stolen passports? How do you manage communications when there’s nothing to report?

Questions only, and no answers. But what’s the value of no information? It may be a negative value.

“Race for Clues in Jet’s Fate,” Wall Street Journal, March 10, 2014 A1

Nature abhors a vacuum, and so does the news cycle following a crisis. What have the papers and networks used to fill the blank pages? What can the airline say to anyone?


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Filed under Board, Collect, Definition, Inform market, Inform shareholders, Information, Management, Operations, Use, Value

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