What if, following a software upgrade, the computers controlling your subway trains suddenly couldn’t communicate with the rail switches?
“Computer Glitch Strands Commuters in Bay Area,” Wall Street Journal, November 23-24, 2013 A3 http://on.wsj.com/1aP1AK9
Lessons? Test a software before you roll it out? Where have we heard that before?
Is this an information governance/management issue? If not, why not?