“Ever Wish You Paid More Attention To the Color of Your First Bicycle?” Wall Street Journal, October 23, 2013 A1 http://on.wsj.com/164fAyr
To protect people’s private information, websites often require that you provide an answer to a few security questions, unique to you. Can’t use your mother’s maiden name any more.
But people have difficulty picking questions from a limited list.
Is the outcome “no access” or access without a lot of security for that person?