Who’s zooming whom?

“NSA allegedly mapping social contacts,” Houston Chronicle, September 29, 2013 A6 http://bit.ly/1hcUyj5

Assume you had a large collection of unstructured communications data and could search it to find out who’s talking to whom, and how much, and where they were when they were communicating, and whether they were traveling together at the time (not the Metro card evidence mentioned in an earlier post)?  Add to the information pile other communications data publicly available, bank codes, insurance information, Facebook profiles, passenger manifests, voter registrations, and property records.  Would that be valuable?

From a personal privacy standpoint, and a 1st and 5th Amendments standpoint, may be a bit troubling.  But look at it for a second from the knowledge management standpoint.  Would a social network analysis (a mapping of who’s talking to whom and how often and about what) (see http://bit.ly/2hoeSi) in your company help you identify the people who are, or who are perceived to be, experts on a topic?  Or connectors between people seeking knowledge and people having knowledge?  Would it help you Connect and Collect, which Nick Milton says are two critical components of knowledge management? http://bit.ly/15oGrBG

Softwares can help perform this analysis. http://bit.ly/gxvDQ

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Filed under Interconnections, Knowledge Management, New Implications, Ownership, Privacy, Risk, Use, Value

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